Read carefully before booking!

Information, Terms and Conditions, and House Rules.

A. PREPARATION
B. DURATION AND TIMES
C. RESERVATIONS
D. PAYMENTS
E. HOUSE RULES
F. WHAT TO DO
G. WHAT TO LEAVE

PREPARE

1. We have left our advertisement on RB&B (search code, enter), but booking there means paying in advance and with commission, etc., additional costs.

2. By entering "Vaucluse," "Provence," "Ventoux," or similar in search engines, possibly with additional searches about "What to Do," etc., your holiday or stay will already begin in advance and you will be much better prepared.

3. Our facilities are very extensive, so please feel free to inquire about them in advance by email (email address) if you are unsure. 4. We are located in the valley between the Dentelles de Montmirail and Mont Ventoux, approximately 2 km from the center of Malaucène.

Coordinates

DURATION AND TIMES

1. Minimum stay is 3 nights, maximum 1 week.

2. Arrival from. 3:00 PM to 10:00 PM

3. Departure no later than 10:00 AM

4. Changes are possible after consultation and agreement.

RESERVATION

1. We reserve the right to refuse reservations without further explanation.

2. Failure to comply with all payment obligations before guest arrival, may result in denied entry without refund.

3. The guest will receive confirmation of the reservation by email.

PAYMENTS

1. The cost (2026) is €175 (for a maximum of 4 people, including babies) per night.

2. Cleaning costs are €50 for the entire stay.

3. Depending on special requests or other increased risk, a deposit may be required upon reservation.

4. Any discounts or surcharges will be stated on the reservation confirmation.

5. Costs are generally exclusive of local tourist tax, which will be stated upon response to your request (if applicable). 

6. A 15% deposit must be paid in advance for the reservation. The reservation will only be converted into a formal booking after receipt of the deposit, no later than 3 days after the reservation has been confirmed.

7. The remaining balance must be paid, ultimately before or on the day of arrival.

8. The guest is responsible for arranging their own travel insurance that covers damage made, to the owner's property.

9. Any such damage must be settled before departure.

10. The private landlord is not liable for damage to the guests belongings, provided it is not demonstrably caused by the landlord and written notice of default is accepted by the private insurer (both legal and buildings and contents) of the landlord.

11. Refund of the deposit due to a clear case of farce majeure on the part of the guest, can take place up to 14 days before arrival.

HOUSE RULES

1. Above all, we prioritize the enjoyment of our guests' stay. Anything that could disrupt this will be immediately adjusted, improved, or additionally provided, if possible.

2. Make at least two separate photocopies of all your bank cards, passport, driver's license, EHIC (European Health Insurance Card!), plus their emergency number, etc., and leave them in the apartment. This way, in case of loss, etc., isues can be resolved without any additional problems.

3. Take out good travel insurance ( Dutch ANWB or similar) with a dedicated emergency center that speaks your own language.

4. Pets are generally not allowed but are accepted upon consultation. A one-time additional cleaning fee will be charged.

5. Smoking, vaping, or drug use indoors are not permitted.

6. Sleeping mode must be respected between 10:30 PM and 8:00 AM. Deviations can be front-hand agreed upon.

7. Due to sewage disposal via a septic tank, the use of non-biodegradable goods or substances is prohibited. 

8. We pump our own drinking consumption and usage-water and inspect that annually for potability.

9. All equipment and amenities are used at guests own risk and must be returned to the same location as found in a similarly well-maintained and clean condition.

10. Day visitors are permitted upon prior request; overnight stays are not permitted. The same applies to holding meetings, using the location for film or commercial photography, etc.

11. It is recommended to use the central air conditioning one hour before bedtime. The portable air conditioner uses cooling packs available in the freezer compartment of the fridge.

12. Guests will receive comprehensive information in advance regarding Wi-Fi availability, privacy, use of the swimming pool, and sharing of shared garden, parking, key and remote controls, or patio facilities.

13. The house rules are also listed on the list on your living room table, along with the municipality's magazine, which includes all the necessary addresses and telephone numbers of doctors, dentists, hospitals, and the fire department.

14. Intentional or persistent violation of our house rules may result in immediate termination of your stay.

WHAT TO DO

1. Malaucène, in the Vaucluse region and, in fact, much of Provence, is also a major tourist attraction, with all its pros and cons. The advantages are readily available online.

2. Many people are naturally drawn to the Provençal markets that take place every day of the week in the region.

3. With their inevitably often exorbitant prices for almond nougat, cheese, ‘exclusive’ regional products (as truffle of which ‘we’ keep a section of our garden for…) and tourist trinkets on these markets must be known.

4. Cycling (and especially riding the Ventoux...) attracts numerous bike rentals, which are best reserved well in advance and must be explicitly confirmed. 

5. Plan your cycling route carefully in advance, and especially at what time, because the sun can be particularly harsh on the lunar landscape above the tree line on the Ventoux. And many roads do not have separate bicycle sections, as well as pretty annoying automobilists.

Disadvantages include:

• Personal effects from less desirable natural elements; Mistral, "un"-like creatures, including possibly mosquitoes. Mosquito repellent is available. For serious danger from mosquitoes, wasps, bees, or ant bites, it is recommended to bring antihistamine medication and even an Epi-pen. 

• The area sometimes experiences unwanted overflying visits from French Mirages (for which this is a training airspace). Very occasionally, hardly ever during peak tourist season.

• Forest fires and/or extremely heavy rainfall.

• The French Gendarmerie, which has no tolerance for non-French anti-hierarchical behavior.

• Car burglaries or beggars, especially at churches, are sometimes seen at tourist attractions.

• "Accidentally" overcharged bills... for foreigners (étrangers!).

WHAT TO AVOID

1. Liabilities: We are not responsible for changes due to laws or regulations. However, we are obligated to do everything possible to prevent inconvenience to guests.

2. You are in France with its own customs and national character, "strange" ways of counting, language use, and lack of other language skills. Regionally, it is conservative, strongly focused on family ties, unique foods, and hierarchical status sensitivities.

3. Be prepared to speak to them in French, even if the smallest mispronunciation can lead to misunderstandings.

4. German thoroughness, Dutch directness, British phlegm, Italian presence, Scandinavian sobriety, Spanish earthiness, or Belgian joviality are quite foreign to the French.

5. Arrogance, pride, and nationalism are unabashedly and willingly displayed. But their culture, athletic achievements, and pursuit of technological progress are also not insignificant.

6. In French, service is often synonymous with extra costs or unwanted attention; subservience to any situation is not "French."

7. French people rarely tip, rarely or never give priority, and respect is expected to be given bottom-up. The government, the police, and "the boss" behave "top-down." Many here are "presidents" of something, even if only of the local festivity committee.

8. Enough generalizations, so above all, stay true to yourself: polite, courteous, and modest, unless you feel "en angrily" being cheated, and simply stand your ground unperturbed and remain standing. Authority—acted or not—makes an impression!